Junhyuk S.
3/5
This public spa left me with mixed feelings. The facilities looked impressive, but the maintenance did not keep up.
There is something healing about sitting in hot water, looking up at the blue sky, and watching the clouds drift by. For a short time, the noise of daily life disappears and you feel light again. That is what a spa should give you.
The design works well. Outside, you find large open-air baths surrounded by tall bamboo, creating a calm and cinematic mood. Inside, the pools vary in temperature. There is also a dry sauna and a wet sauna. At first glance, it feels top class.
Then reality steps in. I stayed for two hours, yet not once did I see a staff member clean the baths. No one removed the fallen leaves. No one checked the water. For a place like this, that is a serious gap. I had read a few negative reviews before visiting, and sadly, some of them were accurate.
The sound of children? That part did not bother me. Parents eventually step in, and the noise fades. The number of people? Crowds always thin out with time. But water quality is another matter. That must always come first.
There was one comfort. Since I was staying in the condominium linked to the spa, I paid only half the normal price. If I had paid full, I would have walked away disappointed.
To the management, I offer this thought. Customers see more than you think. If you want to stay at the top, you must listen. Because in the end, the customer is always right.
